Introduction
This Privacy Policy explains how Diwa Fun ("we", "us" or "our") collects, uses, shares and protects personal information when you visit our website or use our app. By using Diwa Fun, you confirm that you have read this policy. If you do not agree with it, please do not use the platform.
Information We May Collect
Information you give us
- Account details, such as your name or username, mobile number or email address.
- Messages or feedback you send to our support team.
- Any other details you choose to share with us.
Information collected automatically
- Device information, such as device model, operating system, language and app version.
- Usage information, such as pages viewed, features used, game activity and time spent.
- Technical data, such as IP address, crash reports and log files.
- Cookies and similar technologies on our website, described below.
How We Use Information
- To create and manage your account and provide the games and features you use.
- To keep the platform fair and secure, including detecting fraud, cheating and misuse.
- To check that users meet our age and eligibility requirements.
- To respond to your questions and provide support.
- To understand how the platform is used and to improve games, design and performance.
- To send service messages and, where permitted, updates you can opt out of.
- To comply with legal obligations and enforce our terms.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember your preferences, understand traffic and keep the site working properly. Most browsers let you block or delete cookies in their settings. Please note that blocking some cookies may affect how parts of the website work.
How We Share Information
We share personal information only in limited situations:
- Service providers who help us run the platform, such as hosting, analytics, communication and security services. They may use information only to provide services to us.
- Legal and safety reasons, where we believe disclosure is required by law, or is needed to protect users, prevent fraud or enforce our terms.
- Business changes, such as a merger or transfer of the service, in which case we will take reasonable steps to protect your information.
- With your consent, where you ask us to share information or agree to it.
Data Retention
We keep personal information only for as long as needed for the purposes described in this policy, such as providing the service, resolving disputes, meeting legal obligations and keeping the platform secure. When information is no longer needed, we delete it or make it anonymous.
Security
We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You can help by using a strong, unique password, keeping your device updated and never sharing one-time passwords or verification codes with anyone.
Your Choices and Rights
Subject to applicable law in India, you may have the right to:
- Ask for access to the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information, where we are not required to keep it.
- Withdraw consent that you have given, which will not affect past use.
- Opt out of promotional messages using the instructions in the message.
To make a request, contact us using the details at the end of this page. We may need to verify your identity before acting on it.
Children
Diwa Fun is for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, please contact us so that we can delete it.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to read their policies before sharing any information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. If changes are significant, we will take reasonable steps to let you know. Continued use of Diwa Fun after an update means that you accept the revised policy.
Contact Us
If you have questions, concerns or requests about this Privacy Policy or your personal information, contact us through the official options on this website: [your-support-email]. You may also like to read our Disclaimer.